Privacy policy.

At Mastersnap, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website or services.

Who We Are

Mastersnap is a multimedia video production company based in London, UK.

Our website address is: https://www.mastersnap.co.uk

For privacy-related queries, contact: hello@mastersnap.co.uk

What Information We Collect

We may collect and process the following data:

  • Personal identifiers (name, email address, phone number)

  • Business details (company name, project needs, budget)

  • Cookies and usage data (IP address, browser type, pages visited)

We only collect what is necessary to respond to enquiries, deliver our services, or improve user experience.

How We Use Your Information

We use the information we collect to:

  • Respond to contact form submissions or emails

  • Deliver and manage projects

  • Improve website performance and services

  • Comply with legal or regulatory obligations

We do not sell or rent your data to any third parties.

Cookies & Tracking

We use cookies to help us understand how visitors use our website and to provide a smoother browsing experience. You can control cookies through your browser settings.

Common cookies we may use:

  • Analytics (e.g. Google Analytics)

  • Site performance tools (e.g. website performance tracking)

By continuing to use our website, you consent to our use of cookies unless you opt out via your browser.

How We Store & Protect Your Data

Your data is stored securely via the site and any third-third party tools we use (such as email services or analytics platforms). We take reasonable technical and organisational measures to protect your personal information.

Your Rights (Under UK GDPR)

You have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict certain types of processing

  • Withdraw consent at any time (where applicable)

To exercise any of these rights, contact info@mastersnap.co.uk

Third-Party Services

We may link to or use third-party platforms (e.g. YouTube, Vimeo, Instagram) where their own privacy policies apply. Please refer to those platforms directly for more information.

Changes to This Policy

We may update this policy from time to time. The latest version will always be available on this page.

Contact Us

If you have questions or concerns about your data or this policy, please contact:

mastersnapmedia@gmail.com